As Ronald Reagan once said, “we may not be able to help everyone, but everyone can help someone”. Per her family tradition, Deana was instilled with a deep belief to serve others. At the age of 10, Deana would help her great grandparents quite often. She enjoyed helping them and others which led her to seize the opportunity to serve the sick as a Hospital Candy Striper volunteer. Following this, she immediately pursued the education to become a certified nurse assistant at the age of 18. Deana’s love for nursing was inspired by her mother who provided care for patients at the “old” Methodist Hospital located in Louisville, Kentucky. She graduated from the Kentucky Baptist School of Nursing in 1982 and began her career in the acute care setting at St. Anthony’s Hospital. Deana gained a tremendous amount of clinical experience during this timeframe, and wanted to learn & do more for others in a nursing capacity. In the hospital, all medical support and resources are readily available for patients and families. Deana wanted to see how those with chronic diseases managed their care once they were discharged. She advanced her career path into the community-based setting of home health care, and it was here that she witnessed the significant impact that social, economic, & environmental factors had on the health and wellness outcomes of her patients. When you are born to serve others, it is gut-wrenching to see individuals and families struggle with their cost of care, health care information literacy, lack of support, or minimal resources available that could have tremendous benefit on their health outcomes and quality of life. Deana wanted to find solutions to address these needs and became a Case Manager for Blue Cross Blue Shield. At this time, case management was a new concept in the health care field. Deana was a significant contributor in paving the way for the development & implementation of programs that would achieve the best health outcomes for patients. She spent many years being innovative and creative in finding solutions so that clients could have access and continuity of care. She addressed the cost situation so that clients could obtain their medications, or not cut their blood sugar strips in half, and have the appropriate length of stay prior to discharge from hospital, skilled nursing and rehab facilities.
With a focus of enhancing continuity of care in a safe, efficient, and high-quality manner, Deana advanced her specialization into the world of workman’s compensation and geriatric case management. With the desire to give patients the time, care, support, and education they needed for the best possible health outcomes and quality of life, Deana launched her own case management company in 2006. Her company, Medical Case Management services provided geriatric case management for the Louisville/Southern Indiana market. Deana affected the lives of many in a positive manner.
In 2010, Deana’s husband of 34 years was diagnosed with leukemia. She began an unexpected journey that exposed her to a side of health care that she never experienced. By her husband’s side every step of the way, she was now a consumer and faced trials that were emotionally, spiritually, and physically trying. Sadly, within a year, she lost her husband and best friend. Despite the tragic nature, Deana turned her grief into something positive and meaningful. She was determined to move forward with a continued intent to inspire positive change for health care consumers. And so she did, and continues to do so. Deana joined forces with Ginger and Tracy, and is also an owner of Diversified Nurse Consultants & Peggy’s Place Adult Day Center. Today, Deana serves as a the company liaison and also continues to provide care for clients. She is a certified care manager, and a Board Member of the Stroke Association for Kentucky/Southern Indiana and is a committee member for the Alzheimer’s Association for Kentucky/Southern Indiana. Deana holds an active Kentucky & Indiana nursing license, and is an active member for several professional organizations: Aging Life Care Associates, Case Management Society of America, National Care Planning Council, Kentucky Association for Gerontology, & the American Geriatric Society.