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Diversified Nurse Consultants Elder With Nurse
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Our Team

Diversified Nurse Consultants was founded by experienced nurses with one goal in mind: to provide professional care management to help those who need care and their families find their way through an increasingly complex healthcare system and get the best possible care. Our Aging Life Care Specialists are all registered nurses with specialized training and experience in nurse life care planning and care management. We take a holistic approach to combine health, psychological, social, legal, financial and environmental needs into a single complete plan of care.


Ginger Jones, RN, CNLCP, CCM President/Owner/Co-founder of Diversified Nurse Consultants
Ginger Jones, Diversified Nurse Consultants

In 2011, after nearly twenty years as a registered nurse, Ginger completed her certification as a nurse life care planner and co-founded Diversified Nurse Consultants, LLC. Her nursing experience includes critical care nursing with a strong focus on cardio pulmonary and surgical intensive care, primary case management, long term care administration, and acute care management. She was instrumental in the implementation and coordination of a telemedicine program and has had extensive involvement in the education and training of nursing staff in a variety of settings.

While her experience as an RN has given her a great overview of the healthcare system, Ginger’s experience as a healthcare consumer and family member has afforded her a truly unique insight in dealing with difficult healthcare issues. From a very young age, Ginger had a personal view of the impact of illness and disease on clients and their caregivers.

Growing up, Ginger’s family cared for an aunt with a severely mentally limiting form of cerebral palsy. In 2003, a spinal cord injury left her 14-year-old stepson as a quadriplegic. In 2010, her daughter was diagnosed with CRPS (Chronic Regional Pain Syndrome). Later that same year, a tragic car accident took the life of Ginger’s mother and left her 12-year-old daughter with a severe traumatic brain injury and life-threatening abdominal trauma.

All of these experiences resulted in months spent in hospitals and inpatient rehab centers — and years of dealing with outpatient rehab and home health care services as a consumer — as well as millions of dollars in healthcare bills, thousands of insurance statements to sort through and countless meetings with doctors and attorneys. Coupled with her nursing experience, all of this has uniquely equipped her to guide others through this process.

Ginger currently holds a professional registered nursing license in both Kentucky and Indiana. She is a certified case manager as well as a Certified Nurse Life Care Planner . She maintains an active professional membership in the American Nurse Association, the Indiana State Nurse Association, the American Association of Nurse Life Care Planners. ALCA , National Care Planning Council, and Kentucky Geriatric Association.

Tracy Book, RN, BSN, LNC Vice-president/Owner/Co-founder of Diversified Nurse Consultants
Tracy Book, Diversified Nurse Consultants

Tracy has always had a strong desire to help others. As a young hospital volunteer, she quickly learned the value each member of the healthcare team brings in the treatment of others. Her interest in healthcare and passion for helping others continued to grow throughout her youth. Naturally drawn to nursing, she earned her BS in Nursing from Ball State University in 1994.

Starting out providing bedside care to medical surgical patients, she quickly expanded her training to provide direct care to the intensively ill patients with complex medical conditions. This led to new opportunities, including management responsibilities and serving as a Nurse Educator at Ivy Tech State College.

In 2005, Tracy entered the private insurance arena as a Personal Nurse/Clinical Advisor, helping policy members effectively navigate the healthcare system, address their health concerns, and maintain a health-focused relationship with their providers. In 2009, she was offered the opportunity to become a fundamental part of opening a local hospital, where she worked as an Acute Care Manager for all nursing departments, a Case Manager, patient and staff educator, facility and service utilization review nurse and more.

The common thread connecting all of the positions Tracy has held over the years has been a passion for helping others and ongoing professional growth. This reached its culmination in 2011, when she co-founded Diversified Nurse Consultants to help others navigate the complexities of the healthcare system through professional consultation, healthcare advocacy and personal health care management. At DNC, Tracy develops new programs and oversees their implementation.

Tracy currently holds a professional registered nursing license in both Indiana and Kentucky. She maintains an active professional membership in the American Nurse Association, the Kentucky Nurse Association as well as the the National Association of Healthcare Advocacy Consultants, and National Alliance of Medicare Set-Aside Professionals (NAMSAP).

Deana Hall, RN, CCM Company Liaison /Owner of Diversified Nurse Consultants
Deana Hall, Diversified Nurse Consultants

Growing up, Deana was exposed to nursing at an early age as she witnessed her mother practicing as an RN at the Old Methodist Hospital in Louisville, Kentucky. Her family followed the tradition of caring for the older family members within their own homes, so from about the age of ten, she began helping to care for some of her great grandparents. As a teenager, she volunteered as a Candy Striper and became a nursing assistant at the age of 18. She graduated from Kentucky Baptist Nursing School in 1982.

Deana began her nursing career in the acute care setting at St Anthony’s Hospital. She quickly developed and honed her nursing skills before moving on to a more community-based setting of home health care, where learned the significant impact that social and environmental factors played in the health outcomes of her patients. This experience ignited an interest for Deana that eventually led her to assume the role of a Case Manager for Blue Cross Blue Shield, where she was able to adapt the members ’ benefits to achieve the best health outcomes. Deana remained there for about nine years until the company merged and the case management office was moved out of town.

With experience as a Case Manager, she began to work with workers’ compensation companies which involved collaborating with health care providers, employers and attorneys, then expanding into Geriatric Care Management as well. In 2006 she founded her own company, Medical Case Management Services, LLC, where she established herself as a Geriatric Care Manager in the Louisville, Ky., and southern Indiana areas.

In June of 2010, her husband of 34 years was diagnosed with leukemia, starting an unexpected journey that not only exposed her to a side of healthcare she had not yet experienced but also further fueled her passion to advocate for others. Within a year, she had lost her husband and best friend but had gained an undying determination to move forward inspiring positive change for better outcomes in healthcare. Deana feels very blessed to be able to use the skills and training she has gained over 31 years of nursing practice to meet the needs of older adults and their caregivers at Diversified Nurse Consultants.

Anne Rich, MSN, RN Aging Life Care Specialist

Anne has worked as a care manager with Diversified Nurse Consultants since 2013. She enjoys helping families and those who need care navigate a complex healthcare system to obtain the best possible care. She also advocates for clients and assists them in maintaing the highest level of mental and physical well-being. Anne has more than 30 years of experience as a registered nurse.

Before joining DNC, she worked in nephrology nurse caring for an older adult population in need of dialysis. Her master’s program focused on type II diabetes, including work educating both patients and nursing staff. She is affiliated with: American Nurses Association, Sigma Thea Tau Honor Society of Nursing, and Medical Reserve Corps.

Katie Broom, RN, BSN, BSS, CCM Clinical Supervisor

Katie has been a nurse for 12 years. For half of her career, she has worked in Intensive Care Unit settings across the US, caring for critically ill patients in a high pressure environment. She has also worked as a Community Health Nurse in clinic and school settings, focusing on preventative health and building relationships with families. She taught nursing clinicals and has been a preceptor, teaching new nurses the standards of the field and how to provide excellent care. Katie has worked at Diversified Nurse Consultants since 2015 and is currently a clinical supervisor, overseeing the Aging and Condition Care Navigation programs, DriveAble, and Elder Placement Solutions. She assists with program development and receives all intake inquiries for service from new clients. Katie is incredibly grateful to be able to work as a nurse and loves the chance to be involved with patient education, advocacy, and building relationships. She is affiliated with: Aging Life Care Association and Kentucky Association of Geriatrics.

Michelle Nickum RN, BSN, ACM Aging Life Care Specialist

Michelle has worked as a nurse with all age groups, from NICU to seniors. She has experience in bedside nursing, surgical/trauma, medical surgery and pediatrics. She has also worked in the following areas with patients of all ages: psychiatric, chemical dependency and behavioral health. She has served in the nursing field for close to 30 years and in case management for almost 17 years.

Michelle loves the autonomy and the ability to do what she loves to do and help others. The sandwich generation is growing, and there's only one way to help: problem solving and finding solutions. Michelle’s life experiences, especially medically, have made her a wiser and a better Aging Life Care Specialist. She loves people and will literally talk to anyone. She loves to laugh and joke around and enjoys hearing others’ stories. She thinks that's what helps her assist her clients. She tries to be open to everything and everyone, and if she can help someone, then she has had a great day!

Michelle lives in Westfield, IN, one of the best places to live! She’s married to a nurse and has one son and a rottweiler named Heidi. Her passions include being a Mom (because she waited so long for it) and participating in CrossFit. Her CrossFit Thrive community in Westfield is her second family, and she doesn’t know what she would do without them.

Stefanie Rechtzigel RN, BSN Aging Life Care Specialist

Stefanie's 23 years of clinical experience aide in assisting/educating clients with various diagnosis and ongoing health issues. Her background enables her to effectively navigate the healthcare system and act as an advocate for clients.

She enjoys working for a company that supports its employees and likes having the ability to educate clients and put resources in place to help with all aspects of their lives. Educating and advocating for clients is crucial today.

Originally from Illinois, Stefanie worked her first 10 years in Chicago as a nurse. Go Bears! She enjoys being outdoors and spending time with family.

Tish Platt, RN, BSN Regional Growth Specialist

Tish has 10 years of experience as a health advocate with primary focus of geriatrics. Previously, she was the sole proprietor of The Family Nurse. She joined DNC in November 2015 as an Aging Life Care Specialist and serves as a Care Navigator and a Regional Growth Specialist. She not only serves clients but also spreads Diversified Nurse Consultants in the central Kentucky area through networking and marketing.

She is affiliated with:

  • Kentucky Association on Gerontology and BCLS.
  • Staff Nurse to Nurse Manager in the field of Orthopoedics/Neurology - seven years. (SJH-Lex)
  • Staff Nurse and Clinical I specialist in the Emergency Department - 15 years
  • Certifications in Emergency Nursing - 12 years
  • Remained current in ACLS, PALS, TNCC, BCLS (SJH-Lex)
  • Director of Student Health Services-Transylvania University (Lex) through contract with Lexington Clinic. Float nurse in all departments (FP, IM, Card. OB/GYN, Peds, Ortho, Derm, Urgent treatment) when university out
  • Previous CPR instructor
  • Completion of Certification as Healing Touch Practitioner
  • Completion of Certification and Licensed as Massage Therapist (State of KY).
  • Staff Nurse in Community Mobile Clinic (indigent care-SJH-lex)
  • RN and LMT in Wellness Center (SJH-Lex).
  • Cardiology office staff nurse. (Lexington Cardiology Consultants)
  • Case Manager and Utilization Review Nurse at SJH (Lex.)
Shara Haq, RN Aging Life Care Specialist and Marketing Manager

Shara has 27 years experience in many aspects of community health: occupational health, home health and insurance systems. She also has extensive training and experience with chronic health conditions and rehospitalization prevention programs.

This company is diverse with many programs for the elderly and special needs population. The elderly are vulnerable and encounter many gaps in healthcare delivery due to dysfunctions and fast-paced healthcare systems. It is important to provide advocacy to our elders so that their wishes are honored and they are able to live optimally. Shara enjoys the progressiveness of Diversified Nurse Consultants in recognizing and assisting with these gaps in healthcare.

Shara lives in Southern Indiana and loves to travel in the US and abroad. She enjoys nature—horses, boating, hiking and travelling. She has done medical volunteer work and training of community health workers and nurses in other countries. She is a member of Greater Louisville Outstanding Women and a board member of Asset Uganda.

Barbara Wheatley, RN, BSN, CCM Aging Life Care Specialist

Barbara graduated with a Bachelor's degree in nursing in 1994. She has worked in various fields of nursing from serving as a medical surgical nursing on the hospital floor to providing telephonic education on various disease processes to providing case management to individuals with brain injuries. She obtained her certification in Case Management in 2003.

Barbara loves her job and has always considered herself a "fighter for the underdog." She loves that her job allows her to be an advocate for vulnerable people and make sure they get what they rightfully deserve. Barbara lives in Louisville, Ky., with her husband, three kids and dog. She spends her free time with her kids and attends every sporting event they are involved in. She also loves animals and would rescue every dog from the pound if she had a farm! She is involved in the Parent Teacher Organization of her kids' school.